Frequently Asked Questions
A little guidance, so your experience with Sankah feels easy, calm, and clear.
What are Scent Pods?
Scent Pods are our signature wax melts — small, flame-free pieces designed to gently release fragrance into your space. Think of them as quiet atmosphere holders, created to unfold slowly rather than overwhelm.
How long does the scent last?
Every fragrance has its own rhythm, but our Scent Pods last across multiple scent sessions. When the aroma softens into the background, it’s simply time for a fresh melt — a small reset for your space.
What are First Melts?
First Melts are smaller sample sizes created for discovery. They’re perfect if you’re exploring new scents or want a subtle introduction before choosing a full Scent Pod.
How strong are your scents?
Our scents are created to feel intentional — enough to gently shape a space, never to dominate it.
Each one is marked with a Scent Intensity level as a guide.
But scent is personal, and will always settle differently depending on your surroundings and sensitivity.
Why might my melts look slightly different?
Each batch is hand-poured, so colour and finish may vary a little. These subtle differences are part of their handmade character and never affect the fragrance itself.
When will my order be dispatched?
Orders are typically prepared within a few working days. You’ll receive an email confirmation once your parcel is on its way.
Read our delivery information for further details.